Definition of onboarding
1 : the act or process of orienting and training a new employee … good onboarding leads to higher employee engagement and greater retention rates.— Joyce E. A. Russell
2 : the act or process of familiarizing a new customer with one's products or services Customer onboarding primarily involves answering customers' questions and addressing their concerns so they have a smooth, positive experience with your product or service.— Aaron Agius
3 : the act or process of converting data to digital form While many retailers are coming to terms with the need for data onboarding and management, there is still a massive chasm between collecting data and using it to the fullest advantage.— Larisa Bedgood
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