onboarding

noun

on·​board·​ing ˈȯn-ˌbȯr-diŋ 

ˈän-

1

: the act or process of orienting and training a new employee

… good onboarding leads to higher employee engagement and greater retention rates.

—Joyce E. A. Russell

2

: the act or process of familiarizing a new customer with one's products or services

Customer onboarding primarily involves answering customers' questions and addressing their concerns so they have a smooth, positive experience with your product or service.

—Aaron Agius

3

: the act or process of converting data to digital form

While many retailers are coming to terms with the need for data onboarding and management, there is still a massive chasm between collecting data and using it to the fullest advantage.

—Larisa Bedgood

onboard

ˈȯn-ˌbȯrd 

ˈän-

transitive verb

onboarded; onboarding

The workflow chart that was pinned to the wall was an excellent orientation for me, as a new employee, and anyone else being onboarded.

—Jill Duffy

It's easy to forget how difficult hiring people is and getting them onboarded and effective in their job.

—Sue Gilbert

Once a customer is onboarded, they can immediately start using the account for remittance payments …

—Richard Gluyas

Example Sentences

Recent Examples on the Web

Paycor is a human resources software company based in Norwood that provides employee recruitment, onboarding, payroll and other software to small and medium-sized businesses. —Victoria Moorwood, The Enquirer, 14 Jan. 2023

Smith recommends a few key steps to create that mind-shift that employees can pursue a career and not just a job: Share a clear career path from the beginning of onboarding or even during interviews. —Mark C. Perna, Forbes, 5 July 2022

Click here for a list of my Forbes articles (of which this is #819) and a summary of my book on executive onboarding: The New Leader’s 100-Day Action Plan. —George Bradt, Forbes, 21 Feb. 2023

Beyond the immediate costs, companies will have to spend more money on future hiring, including onboarding and training, when the economic climate improves. —Alice Hearing, Fortune, 2 Feb. 2023

The dog onboarding is remarkably orderly, which Thompson said comes with the routine of the daily walk. —Chris Bieri, Anchorage Daily News, 5 Jan. 2023

Factors that were considered during the analysis include benefits offered, pay, reputation, reviews, awards, ease of onboarding, and access to customer service. —Cathy Cassata, Health, 1 Feb. 2023

Fabulous said its long onboarding makes users more likely to stick with the program. —Tatum Hunter, Washington Post, 21 Dec. 2022

Because of the friction points and the complicated user onboarding, scammers just lie in wait, waiting for the right time to pounce on their newfound prey. —Michael Peres, Rolling Stone, 17 Nov. 2022

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Word History

First Known Use

1988, in the meaning defined at sense 1