onboarding

noun on·board·ing \ ˈȯn-ˌbȯr-diŋ , ˈän- \

Definition of onboarding

1 : the act or process of orienting and training a new employee
  • … good onboarding leads to higher employee engagement and greater retention rates.
  • —Joyce E. A. Russell
2 : the act or process of familiarizing a new customer with one's products or services
  • Customer onboarding primarily involves answering customers' questions and addressing their concerns so they have a smooth, positive experience with your product or service.
  • —Aaron Agius
3 : the act or process of converting data to digital form
  • While many retailers are coming to terms with the need for data onboarding and management, there is still a massive chasm between collecting data and using it to the fullest advantage.
  • —Larisa Bedgood

onboard

play \ˈȯn-ˌbȯrd, ˈän-\ transitive verb, onboarded; onboarding
    • The workflow chart that was pinned to the wall was an excellent orientation for me, as a new employee, and anyone else being onboarded.
    • —Jill Duffy
    • It's easy to forget how difficult hiring people is and getting them onboarded and effective in their job.
    • —Sue Gilbert
    • Once a customer is onboarded, they can immediately start using the account for remittance payments …
    • —Richard Gluyas

Recent Examples of onboarding from the Web

These example sentences are selected automatically from various online news sources to reflect current usage of the word 'onboarding.' Views expressed in the examples do not represent the opinion of Merriam-Webster or its editors. Send us feedback.

First Known Use of onboarding

1988


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