onboarding

noun
on·​board·​ing | \ˈȯn-ˌbȯr-diŋ, ˈän-\

Definition of onboarding 

1 : the act or process of orienting and training a new employee … good onboarding leads to higher employee engagement and greater retention rates.— Joyce E. A. Russell

2 : the act or process of familiarizing a new customer with one's products or services Customer onboarding primarily involves answering customers' questions and addressing their concerns so they have a smooth, positive experience with your product or service.— Aaron Agius

3 : the act or process of converting data to digital form While many retailers are coming to terms with the need for data onboarding and management, there is still a massive chasm between collecting data and using it to the fullest advantage.— Larisa Bedgood

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Other Words from onboarding

onboard \ˈȯn-​ˌbȯrd, ˈän-​ \ transitive verb onboarded; onboarding
The workflow chart that was pinned to the wall was an excellent orientation for me, as a new employee, and anyone else being onboarded. — Jill Duffy It's easy to forget how difficult hiring people is and getting them onboarded and effective in their job. — Sue Gilbert Once a customer is onboarded, they can immediately start using the account for remittance payments … — Richard Gluyas

Examples of onboarding in a Sentence

Recent Examples on the Web

One of the things Starbucks has to wrestle with is how to incorporate this kind of training into the onboarding of every employee,’’ Ifill said. Terry Tang, BostonGlobe.com, "Starbucks training is a first step in facing bias, experts say," 29 May 2018 Without warning, organizations are left to deal with the aftermath, from absenteeism and turnover to hiring costs, lost productivity, onboarding, and more. Fraser Marlow, Sun-Sentinel.com, "Listen up — before it’s too late," 19 Apr. 2018 While its onboarding process is similar to Lyft’s, Uber also offers two of the TLC’s required classes for free, and the third at a discount. Anne Kadet, WSJ, "The Behind-the-Scenes Vibe at Uber and Lyft," 27 Mar. 2018 Based on the survey, the top focus areas for intelligent automation efforts are talent management, and talent acquisition or onboarding. Zoe Thompson, Houston Chronicle, "Guest Column: Disruption an opportunity for HR professionals," 22 Mar. 2018 As part of our onboarding process, each new employee receives their own DND tag and a dry-erase marker. Denise Blasevick, Ceo, NBC News, "This hotel industry practice could boost your productivity," 23 Feb. 2018 The ramifications of that difference play out in an important way with regard to the star onboarding process. Ben Golliver, SI.com, "The 10 Questions That Will Define the 2017-18 NBA Season," 16 Oct. 2017 Nicole Richie’s eyelashes will have to go through some onboarding. Kathleen Hou, The Cut, "Nicole Richie’s Eyelashes Have a New Job," 8 Sep. 2017 An onboarding process can start when an offer of employment is accepted. Tom Cooney And Crystal Faulkner, Cincinnati.com, "Structured onboarding processes critical to success of new employees," 31 Aug. 2017

These example sentences are selected automatically from various online news sources to reflect current usage of the word 'onboarding.' Views expressed in the examples do not represent the opinion of Merriam-Webster or its editors. Send us feedback.

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First Known Use of onboarding

1988, in the meaning defined at sense 1

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The first known use of onboarding was in 1988

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