Last Modified February 12, 2019
Table of Contents
- How We Collect & Use Your Personal Information
- Use of Our Services - Information Collected Automatically & Other Information
- Your Rights & Choices
- How we respond to “Do Not Track” signals
- Children’s Privacy
- Security of Your Information
- Data Storage and Retention
- Consent to Processing and Transfer of Information about You
- Your California Privacy Rights
- EU Data Subject Rights
- EU Representative and Data Protection Officer
- Business Transfers
- Questions, Comments or Complaints
The Services are a network of general audience sites, and are not targeted to, and do not knowingly collect personal data from, minors under 16 years of age. We request that these individuals do not provide personal data through the Services.
How We Collect & Use Your Personal Information
When you subscribe to a Service, we collect information about you that may include (but not be limited to) your name, e-mail address, city, state, and age. We may also collect a personal mailing address and a phone number. Users may edit their information at any time to change, add or remove certain personal information. We process your personal information to administer and manage your subscription or other-like Service, deliver user benefits to you, inform you of prizes and other benefits or opportunities associated with your Service and respond to your information requests. We also may use this information for legitimate business purposes that help us analyze the demographics of our subscribers and understand our users’ needs and interests to better tailor our products and services to meet users’ needs and deliver additional services to our users.
Promotions, Word of the Day and other special features
For specific promotions and to access certain features, such as to receive a Word of the Day subscription or save your words, we collect information voluntarily submitted by you to us to deliver the requested feature that may include (but not be limited to) your name, e-mail address, city, state, and age. You may edit this information at any time to change, add or remove it from our Services. To provide you with the Word of the Day subscription, we use a third party provider and provide them with your email address in order to deliver this user-requested Service, including Salesforce Marketing Cloud and (Marketing Cloud) and DRH Internet, Inc. (DRH). For additional information about Marketing Cloud and DRH and to view their respective privacy policies, please see E-newsletters below.
To register for or subscribe to receive a Merriam-Webster e-newsletter, you must provide us with your email address. We use third-party providers, Marketing Cloud andDRH, to deliver our e-newsletters (and Word of the Day). We gather statistics around email opening and clicks using industry-standard technologies, including clear gifs, helping us monitor and improve our e-newsletters (and Word of the Day). For more information, please see Marketing Cloud’s Privacy notice and DRH's Privacy Statement. Except for Marketing Cloud and DRH, we do not share your voluntarily provided email address with any third party.
You may manage your Merriam-Webster e-newsletter subscriptions by subscribing or unsubscribing at any time using the link included in the related email. Please note that if you have set your browser to block cookies, this may have an impact on your ability to unsubscribe. If you have any difficulties managing your email or other communication preferences with Merriam-Webster, please contact us at email@example.com.
Communications from our approved, third-party partners and us
If you choose to provide us with personal information, you also may receive the following types of e-mails from us:
- E-mails related to subscription-maintenance activities;
- E-mails highlighting new features, content, and usage tips for the Services; and
- Special offers and other marketing messages
- From us for additional Merriam-Webster and Encyclopædia Britannica (Merriam-Webster's parent company) products and services, and
- From our approved, third-party partners, if you "opt-in" or give us your permission to send them.
When you provide us with your personal information, you can let us know that you do not wish to receive special offers from Merriam-Webster or its third-party partners. Also, each special offer will have information available to allow you to "opt-out" if you no longer wish to receive special offers.
We may occasionally conduct online surveys. All surveys are voluntary, and you may decline to participate.
Purposes for processing (using) personal data provided directly by you
As explained above, Merriam-Webster processes your data to provide you with the products and services you have requested or purchased from us, including special features, subscriptions, e-newsletters, Word of the Day, and other content. Sometimes we use third-party providers to facilitate the delivery of the services described above, and these third-party providers may be supplied with or have access to your personal information for the sole purpose of providing services to you on our behalf, such as Word of the Day. Also, we may disclose your personal information in special legal circumstances. For instance, such information may be used where it is necessary to protect our copyright or intellectual property rights, or if the law requires us to do so.
To carry out these activities, Merriam-Webster may rely on many legal bases to process your personal data, including where:
- necessary to perform the contractual obligations in our Terms of Service and to provide the requested Services to you;
- necessary for a third party’s, or our, legitimate interests;
- necessary to comply with a legal obligation or to defend legal claims;
- necessary to protect the public interest or vital interest of others;
- you have expressly made information public; or
- you have consented to the processing, which may be revoked at any time.
We also use your data for legitimate business purposes that enable us to refine our products and services to better tailor them to your needs, communicate with you about other products and services offered by Merriam-Webster, secure your personal data, or comply with regulatory and legal obligations.
You can update your personal information and change your marketing preferences at any time by sending an email to firstname.lastname@example.org.
Payment card information
You may choose to purchase goods or services from Merriam-Webster using a payment card. Typically, payment card information is provided directly by users, via the Services, into the PCI/DSS-compliant payment processing service to which the Merriam-Webster subscribes, and Merriam-Webster does not, itself, process or store your card information. We strongly encourage you not to submit this information by email. When Merriam-Webster employees receive payment card information from users by email, fax, phone, or mail, it is entered as instructed and then deleted or destroyed.
Use of Our Services - Information Collected Automatically & Other Information
We work with DigiTrust to set a cookie (DigiTrust Cookie) in your browser to enable us to collect web-viewing data that includes visits to a Merriam-Webster service and other non-affiliated websites over time.
We also work with third-party analytics providers, ad networks, and advertisers in order to track your online activities over time and across third party websites, apps and devices, by obtaining information through the automated means (including cookies) mentioned above. The information received by us through these automated methods may include (but is not limited to) information about your activities across unrelated websites and mobile applications, information about the possible relationships between different browsers and devices, information that we receive from our third-party service providers, demographic data, information from social media providers, and information about your interests. We may add this information to the data we have already collected through our Services.
Links to third-party websites
The Services may contain links to other websites or apps that may carry advertisements or offer content, functionality, or applications developed and maintained by third parties. These third-party linked services and advertisements may use automated means to collect information about you and your use of these features. Merriam-Webster is not responsible for the privacy practices or content of these third-party linked services once you leave the Services, click an advertisement or sign up for a special offer. We urge all users of our Services to follow safe internet practices: Once you leave the Merriam-Webster Services, do not supply personal data to these third-party linked services unless you have verified their security and privacy policies.
Purposes for processing (using) information collected automatically & other information
We may use and disclose information collected automatically through our Services and other information for any purpose, except if it is considered personal data under applicable law. If we combine information collected automatically with the personal data provided by you, we treat the combined information as personal data and use it only in the manner described above. See Purposes for processing (using) personal data provided directly by you above.
On the basis of legitimate interests, we use this information (or combined information) to help us design our Services to better suit our users’ needs, to provide and improve our Services, for identification verification, to provide support, for statistical and market research purposes to tailor content to usage patterns, for analytic purposes through tools such as Google Analytics, and to personalize your experience by presenting content, products, and offers tailored to you. This information, along with other information we gather when you login, also can be used to understand use across websites and devices to further improve our Services, and show you advertisements on the Services or other third-party websites and apps that may be tailored to your individual interests and enable us to offer the Services to you free of charge. We also may use your IP address to help diagnose problems with our servers and to administer our Services, analyze trends, track user movements and gather broad demographic information that assists us in identifying user preferences.
Relevant content and recommendations
We use Google Analytics Demographics and Interest reporting, which is a Google Analytics Advertiser feature that collects and stores standard internet log and user information on our behalf and gathers information about what pages you visit, how long you are on our sites, how you got here, and what you click on during your visit. This Google Analytics data is not tied to personal information, so this information cannot be used to identify who you are. For our legitimate business interests, we use the data provided by Google Analytics Demographics and Interest reports to develop our services and content around our user demographics, interests, and behavior on our Services.
Advertising and interest-based, behavioral advertising
Anonymous aggregated data
We may provide anonymous aggregated data may to other companies we do business with for statistical purposes.
Your Rights & Choices
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. For more information about cookies, please visit http://www.allaboutcookies.org/. Please note that limiting third-party cookies via your browser controls does not prevent our first-party cookies from being set in this way.
- To manage or delete browser cookies, please see your browser's privacy settings.
- To manage or delete Flash cookies, please use the Adobe Flash Player Settings Manager here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
Google Analytics Ad Settings
You can opt-out of this Google Analytics Advertiser feature using the Ads Settings located at https://www.google.com/settings/ads. You also can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. To delete these cookies, please see your browser's privacy settings or follow the above instructions.
Interest-based, behavioral advertising opt-out choices
You can exercise choice about the collection of data for interest-based, behavioral advertising, including by DigiTrust, by visiting the Digital Advertising Alliance’s choice page and opting out from DigiTrust. Opting out from DigiTrust will stop DigiTrust Partners from using the DigiTrust identifier. Through the DAA choice page, you may make other choices for companies that participate in the DAA, some of which are DigiTrust Partners.
Some advertising networks require that we specifically list their opt-out links below. When you opt-out of a network, you may receive an "opt-out" cookie so that the network will know not to assign you new cookies in the future. Please know:
- If you opt-out of interest-based, behavioral advertising you will continue to receive ads on our free, ad-supported Services, but not behaviorally targeted ads. Also, if you opt-out of Merriam-Webster’s practices, you may continue to receive interest-based, behavioral advertising through other companies.
- If you erase your browser's cookies, you may need to perform this process again.
- If you would like to learn more about interest-based, behavioral advertising or to opt-out of having this information used by companies that are part of the Network Advertising Initiative to deliver targeted ads, please visit http://www.networkadvertising.org. Many of the same companies are members of the Self-Regulatory Program for Online Behavioral Advertising. You can learn more and opt-out of receiving interest-based, behavioral ads from them at http://www.aboutads.info/choices.
- If you would like to avoid all advertisements on our Services, sign up for a paid-for subscription service or upgrade your mobile application.
You also can opt-out of interest-based, behavioral advertisements on the Services by Merriam-Webster (and other companies employing online advertising) via the following options:
How we respond to “Do Not Track” signals
When you visit a website in any browser, you automatically share information with that website, such as your IP address, and other standard PC information. If the website contains content provided by a third-party website (for example a web measurement tools such as a web beacon or scripts), some information about you may be automatically sent to the content provider. This type of arrangement has several benefits, such as allowing you to access third-party content from our Services conveniently. Some internet browsers or other tools include “Do Not Track” (DNT) features that, when turned on, send a signal to websites you visit indicating you do not wish to be tracked across websites over time. However, since no technology standard for DNT signals has been developed or adopted to date, Merriam-Webster does not currently respond to DNT signals.
Merriam-Webster does not knowingly collect or solicit personally identifiable information from or about children under 16, except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe Merriam-Webster has any information from or about anyone under 16, please e-mail us at email@example.com.
Security of Your Information
Any personally identifiable information collected through this site is stored on limited-access servers. We maintain safeguards to protect these servers and the information they store. Also, to help protect the privacy of data and personally identifiable information you transmit through the use of our Services, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We strive to restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we strive to educate all of our employees about the importance of confidentiality and maintaining the privacy and security of your information.
Data Storage and Retention
We store your personal data on our servers located in the United States. We retain your information for the duration of your business relationship with us and as long as necessary to permit us to use it for the legitimate business purposes that we have communicated to you and comply with applicable law or regulations. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact the Merriam-Webster’s data protection officer at firstname.lastname@example.org.
Consent to Processing and Transfer of Information about You
Merriam-Webster’s headquarters are in the United States. Information we collect from you will be processed in the United States and may be stored, transferred to, and processed in any country where we have facilities or in which we engage service providers. These countries may be outside your country of residence, including the United States, and may have different data protection laws than your country.
Your California Privacy Rights
If you are a California resident, you are entitled to prevent sharing of your personal information with third parties for their own marketing purposes through a cost-free means. We will only knowingly share your personal information with third parties for third-party direct marketing purposes if you have consented to that sharing (opt-in) or are given an opportunity to terminate that sharing (opt-out) prospectively. California Civil Code Section 1798.83 permits California residents who have supplied personal information, as defined in the statute, to us, under certain circumstances, to exercise such opt-in /opt-out rights and inquire further about how to do so and how we comply with Section 1798.83. For us to determine if this applies to you and to make such a request, please:
- make your request in writing to email@example.com with “California Privacy Rights Request” in the subject line;
- attest to the fact that you are a California resident; and
- provide a current California address for our response, including your name, street address, city, state, and ZIP code.
Please note that we are only required to respond to one (1) request per user each year, and we are not required to respond to requests made by means other than through our e-mail address or by mail to our DPO’s attention at 325 N. LaSalle St., Suite 200, Chicago, Illinois 60654. Please allow at least thirty (30) days for a response.
EU Data Subject Rights
The EU GDPR and other countries’ privacy laws provide certain rights for data subjects. A good explanation of them (in English) is available on the website of the United Kingdom’s Information Commissioner’s Office.
If you wish to confirm that Merriam-Webster is processing your personal data, or have access to the personal data Merriam-Webster may have about you, please contact us at firstname.lastname@example.org and request a copy of our Merriam-Webster Subject Access Request Form. Before processing any such requests, we must first verify that it is a valid and lawful request and that you are in fact the data subject for such request. Please allow at least thirty (30) days for a response.
EU Representative and Data Protection Officer
Merriam-Webster is headquartered in Springfield, Massachusetts USA. Merriam-Webster has appointed an EU representative and data protection officer for you to contact if you have any questions or concerns about Merriam-Webster’s personal data policies or practices.
Our EU representative’s name and contact information are:
Merriam-Webster EU Representative
Unity Wharf, 13 Mill Street
London SE1 2BH UNITED KINGDOM
Our data protection officer’s name and contact information are:
Merriam-Webster Data Protection Officer
325 N. LaSalle Street, Suite 200
Chicago, IL USA 60654
All of the content on the Services is copyrighted by Merriam-Webster, Incorporated, 47 Federal Street, P.O. Box 281, Springfield, MA 01102, or its licensors, and it cannot be redistributed or used for commercial purposes. More detailed information about Merriam-Webster's copyrights and trademarks is available on our Copyright Notice page.
Questions, Comments or Complaints
If you have questions about Merriam-Webster or its products, visit our Contact Us page to find e-mail addresses and other contact information for the appropriate department. To correct, update, or remove personally identifiable information, please email us at email@example.com. If you have any questions or concerns, please send an e-mail to firstname.lastname@example.org or at email@example.com