onboarding

noun

on·​board·​ing ˈȯn-ˌbȯr-diŋ 

ˈän-

1

: the act or process of orienting and training a new employee

… good onboarding leads to higher employee engagement and greater retention rates.

—Joyce E. A. Russell

2

: the act or process of familiarizing a new customer with one's products or services

Customer onboarding primarily involves answering customers' questions and addressing their concerns so they have a smooth, positive experience with your product or service.

—Aaron Agius

3

: the act or process of converting data to digital form

While many retailers are coming to terms with the need for data onboarding and management, there is still a massive chasm between collecting data and using it to the fullest advantage.

—Larisa Bedgood

onboard

ˈȯn-ˌbȯrd 

ˈän-

transitive verb

onboarded; onboarding

The workflow chart that was pinned to the wall was an excellent orientation for me, as a new employee, and anyone else being onboarded.

—Jill Duffy

It's easy to forget how difficult hiring people is and getting them onboarded and effective in their job.

—Sue Gilbert

Once a customer is onboarded, they can immediately start using the account for remittance payments …

—Richard Gluyas

Examples of onboarding in a Sentence

Recent Examples on the Web

That collaboration shouldn’t end at the sale—teams should continue to ensure that onboarding and support stay aligned, reinforcing the original solution. —Asaf Darash, Forbes.com, 19 Sep. 2025

Carere said the company is ramping its new last-mile delivery partnership with Amazon, with the onboarding expected to be complete by the third quarter. —Glenn Taylor, Sourcing Journal, 19 Sep. 2025

As Walmart's marketplace grew, adding sellers became a bigger priority and the company began to loosen its vetting and onboarding process, some former employees said. —Gabrielle Fonrouge,paige Tortorelli, CNBC, 19 Sep. 2025

At launch, Meta is steering buyers to retail stores for proper fitting and onboarding before eventually selling the glasses online. —Bloomberg, Mercury News, 18 Sep. 2025

Word History

First Known Use

1988, in the meaning defined at sense 1

Rhymes for onboarding

• according
• affording
• awarding
• keyboarding
• recording
• rewarding
• skateboarding
• snowboarding
• boarding
• cording
• fording
• hoarding