help desk

noun

plural help desks

: a department or person that provides assistance and information usually for electronic or computer problems

Adding a work account is easier than it used to be, but if you're a technophobe, or if your company requires special security settings, call your help desk.

—Jeremy Caplan

—often hyphenated when used before another noun

help-desk questions

Pleas to reset forgotten passwords account for half of help-desk calls to Web sites, says RSA Security.

—Victoria Murphy Barret

Examples of help desk in a Sentence

Recent Examples on the Web

Fungicide use may be helpful, discuss options with your master gardener volunteers and reputable independent garden center help desks. —Betty Cahill, The Denver Post, 13 July 2024

The system administers a wide area network, offers PC and help desk support and provides delivery services so that materials may be exchanged between member libraries. —Angelika Ytuarte, Journal Sentinel, 11 June 2024

Businesses will be able to create a Copilot agent that could handle IT help desk service tasks, employee onboarding, and much more. —Tom Warren, The Verge, 21 May 2024

He was particularly impressed by the fact that the policy listed data shared with every partner organization, things like the help desk, email provider, newsletter handler, and ISP. —PCMAG, 15 May 2024

Word History

First Known Use

1980, in the meaning defined above

Kids Definition

help desk

noun

: a department or person that provides help or information usually for electronic or computer problems