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help desk

noun

plural help desks
: a department or person that provides assistance and information usually for electronic or computer problems
Adding a work account is easier than it used to be, but if you're a technophobe, or if your company requires special security settings, call your help desk.Jeremy Caplan
often hyphenated when used before another noun
help-desk questions
Pleas to reset forgotten passwords account for half of help-desk calls to Web sites, says RSA Security.Victoria Murphy Barret

Examples of help desk in a Sentence

Recent Examples on the Web
Examples are automatically compiled from online sources to show current usage. Read More Opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback.
While HappyFox is an easy-to-recommend help desk, Freshdesk Omni edges it out to earn our Editors' Choice award, thanks to its more intuitive design and broader social media support. PC Magazine, 21 Nov. 2025 Elizabeth Cooper, the school’s IT help desk manager, also addressed the message in an email sent to members of Penn’s Annenberg School for Communication, The Daily Pennsylvanian, a University of Pennsylvania student newspaper, reported. Rachel Wolf, FOXNews.com, 1 Nov. 2025 Call for help at the Caregiver Action Network's help desk at 855-227-3640 (8 a.m. to 7 p.m. ET) or AARP’s resource line at 1-877-333-5885. Kat McGowan, NPR, 18 Oct. 2025 Jubair and other unnamed conspirators allegedly contacted company help desks and convinced representatives to reset other users’ passwords multiple times in addition to allegedly running password cracking software. Amanda Gerut, Fortune, 20 Sep. 2025 See All Example Sentences for help desk

Word History

First Known Use

1980, in the meaning defined above

Time Traveler
The first known use of help desk was in 1980

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Cite this Entry

“Help desk.” Merriam-Webster.com Dictionary, Merriam-Webster, https://www.merriam-webster.com/dictionary/help%20desk. Accessed 30 Nov. 2025.

Kids Definition

help desk

noun
: a department or person that provides help or information usually for electronic or computer problems
Last Updated: - Updated example sentences
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