help desk

noun

plural help desks

: a department or person that provides assistance and information usually for electronic or computer problems

Adding a work account is easier than it used to be, but if you're a technophobe, or if your company requires special security settings, call your help desk.

—Jeremy Caplan

—often hyphenated when used before another noun

help-desk questions

Pleas to reset forgotten passwords account for half of help-desk calls to Web sites, says RSA Security.

—Victoria Murphy Barret

Examples of help desk in a Sentence

Recent Examples on the Web

Start by mapping all of your systems storing customer information, including your e-commerce platform, CRM, help desk, shipping software, etc. — Serenity Gibbons, Forbes.com, 21 July 2026

Google Gemini alerted me that the $68 plan gets you some sort of customer service help desk, blah, blah, blah. — Joe Kinsey Outkick, FOXNews.com, 20 July 2026

Zendesk for Employee Service is a highly capable and scalable IT help desk platform with a slick set of ticket management tools and support for report generation via natural language prompts. — John Brandon, PC Magazine, 8 June 2026

The Entwistles say they were escorted back to the main help desk, where they were informed that Martyn was banned from flying. — Cara Lynn Shultz, PEOPLE, 5 June 2026

Word History

First Known Use

1980, in the meaning defined above

Rhymes for help desk

• burlesque
• grotesque
• arabesque
• picaresque
• romanesque
• statuesque
• carnivalesque

Kids Definition

help desk

noun

: a department or person that provides help or information usually for electronic or computer problems