Definition of the exception rather than the rule
- Friendly customer service seems to be the exception rather than the rule nowadays.
: with better reason or more propriety : more properly
: more readily or willingly : preferably
: more correctly speaking
: a prescribed guide for conduct or action
: the laws or regulations prescribed by the founder of a religious order for observance by its members
: an accepted procedure, custom, or habit
: to exert control, direction, or influence on
: to exercise control over especially by curbing or restraining
: to exercise authority or power over often harshly or arbitrarily
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