pain point

plural pain points

Definition of pain point

: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.— Billy Polson Customer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.— Chris Welch broadly : something that is a recurring source of trouble, annoyance, or distress Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. — Jura Konicus

First Known Use of pain point

1986, in the meaning defined above

Keep scrolling for more

Learn More About pain point

Time Traveler for pain point

Time Traveler

The first known use of pain point was in 1986

See more words from the same year

Dictionary Entries Near pain point

pain medication/reliever

pain point


See More Nearby Entries 

Statistics for pain point

Cite this Entry

“Pain point.” Dictionary, Merriam-Webster, Accessed 19 Oct. 2021.

Style: MLA
MLACheck Mark Icon ChicagoCheck Mark Icon APACheck Mark Icon Merriam-WebsterCheck Mark Icon


Test Your Vocabulary

Dog Words Quiz

  • shiba puppy more or less demanding cuddles
  • Which of the following animals has a dog in its etymology?
Spell It

Can you spell these 10 commonly misspelled words?

Love words? Need even more definitions?

Subscribe to America's largest dictionary and get thousands more definitions and advanced search—ad free!