pain point

plural pain points

Definition of pain point

: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.— Billy Polson Customer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.— Chris Welch broadly : something that is a recurring source of trouble, annoyance, or distress Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. — Jura Konicus

First Known Use of pain point

1986, in the meaning defined above

Keep scrolling for more

Learn More about pain point

Statistics for pain point

Last Updated

17 Sep 2019

Look-up Popularity

Time Traveler for pain point

The first known use of pain point was in 1986

See more words from the same year

Comments on pain point

What made you want to look up pain point? Please tell us where you read or heard it (including the quote, if possible).


a topic to which one constantly reverts

Get Word of the Day daily email!

Test Your Vocabulary

Where in the World? A Quiz

  • peter bruegel tower of babel painting
  • What language does pajama come from?
Spell It

Can you spell these 10 commonly misspelled words?

Syn City

Test Your Knowledge - and learn some interesting things along the way.

Love words? Need even more definitions?

Subscribe to America's largest dictionary and get thousands more definitions and advanced search—ad free!