cross-sold ˈkrȯs-ˈsōld How to pronounce cross-sell (audio) ; cross-selling; cross-sells

transitive verb

: to sell or promote (a different or related product or service) to an existing customer
In addition, banks, brokers, and insurance companies now cross-sell each other's traditional products.Bill Stoneman
… increasing its revenue from high-margin services by cross-selling financing and fleet management and equipment.Claudia H. Deutsch
cross-selling noun
A big no-no is cross-selling, e.g., trying to persuade a senior to get a reverse mortgage and use the funds to buy an annuity or other financial product. Cybele Weisser

Examples of cross-sell in a Sentence

Recent Examples on the Web Imagine a dialogue between the client and the bank’s support agent, where GPT can instantly summarize the conversation and help the live agent do upsell/cross-sell immediately in the chat. Max Bondar, Forbes, 8 Mar. 2023

These examples are programmatically compiled from various online sources to illustrate current usage of the word 'cross-sell.' Any opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback about these examples.

Word History

First Known Use

1971, in the meaning defined above

Time Traveler
The first known use of cross-sell was in 1971

Dictionary Entries Near cross-sell

Cite this Entry

“Cross-sell.” Dictionary, Merriam-Webster, Accessed 2 Oct. 2023.

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