case·work
ˈkās-ˌwərk
: social work involving direct consideration of the problems, needs, and adjustments of the individual case (such as a person or family)
case·work·er
ˈkās-ˌwər-kər
: a worker (as in a social welfare agency) who investigates, diagnoses, and often assists in individual cases (as of persons or families in need of financial or psychiatric aid)
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Merriam-Webster unabridged



