onboarding

noun

on·​board·​ing ˈȯn-ˌbȯr-diŋ 

ˈän-

1

: the act or process of orienting and training a new employee

… good onboarding leads to higher employee engagement and greater retention rates.

—Joyce E. A. Russell

2

: the act or process of familiarizing a new customer with one's products or services

Customer onboarding primarily involves answering customers' questions and addressing their concerns so they have a smooth, positive experience with your product or service.

—Aaron Agius

3

: the act or process of converting data to digital form

While many retailers are coming to terms with the need for data onboarding and management, there is still a massive chasm between collecting data and using it to the fullest advantage.

—Larisa Bedgood

onboard

ˈȯn-ˌbȯrd 

ˈän-

transitive verb

onboarded; onboarding

The workflow chart that was pinned to the wall was an excellent orientation for me, as a new employee, and anyone else being onboarded.

—Jill Duffy

It's easy to forget how difficult hiring people is and getting them onboarded and effective in their job.

—Sue Gilbert

Once a customer is onboarded, they can immediately start using the account for remittance payments …

—Richard Gluyas

Examples of onboarding in a Sentence

Recent Examples on the Web

These initiatives are highlighted during Aflac’s recruiting and onboarding processes, Hawthorne said in an email. —Amanda Schiavo, Fortune, 2 May 2024

In one Saturday afternoon, a potential employee can come to the main office, fill out an application, get fingerprinted for a background check, and interview on the spot — effectively bypassing a lengthy hiring and onboarding process that can take weeks. —Hannah Poukish, The Mercury News, 25 Mar. 2024

Word History

First Known Use

1988, in the meaning defined at sense 1