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Frequently Asked Questions

Q: How do I order?

A: Ordering online is easy!

  1. Register for multi-user access.
  2. Receive a free 30-day preview and order form by e-mail.
  3. Complete the order form during or after your preview to receive an invoice.

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Q: We already use Merriam-Webster's Online Dictionary. What does an Unabridged subscription provide?

A: Merriam-Webster's Online Dictionary and Thesaurus, available at Merriam-Webster.com, covers 200,000 entries and is advertising-supported. An Unabridged subscription provides advertising-free access to more than 1,000,000 entries. Your organization will have access to every definition through a custom Welcome Banner on Merriam-Webster.com.


Q: What is the method of access? Who will use it?

A: Merriam-Webster authenticates your entire network IP range from Merriam-Webster.com. Everyone on your organization's network arriving at Merriam-Webster.com will see a Welcome Banner and your organization's logo across the top of the page leading them to the Unabridged resources.

Q: When do subscriptions begin and end?

A: Subscriptions expire one year from the date an order is received.

Q: How do I calculate the annual price for my organization?

A: Just follow these steps:

  1. Calculate the user count for your entire organization as follows:
    • Colleges and Universities: user count = 100% of Full-Time Equivalent Students (FTEs)
    • Business: user count = All employees with network access
    • Government Agencies: user count = All employees with network access
    • Non-Profits: user count = 50% of employees with network access
    • Public Libraries: user count = 2% of population served
  2. Plug your user count into our annual rate to get your price:
  3. $195.00 for first 100 users + $18.00 per 100 users thereafter.
    Example: A business with 160 employees calculates at $195.00 + $18.00.
    For more examples, see the chart on the right.
    Special Rate for K–12 Schools: flat rate of $195.00 per school
    K–12 Districts: multiply $195.00 by number of schools subscribing
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Q: How do I calculate the annual price for my K–12 school or district?

A: It's a flat rate per school, thus...

  • K–12 School: flat-rate of $195.00
  • K–12 District: multiply $195.00 by number of schools subscribing

Q: We are a public library. Can you handle remote patron access?

A: We provide public libraries with Referring URL Access for remote users. An existing secure web page, accessible with a library card or other patron ID, is required to support this type of access.

Q: My Company or Department wants access for just 5 people. How do we do that?

A: An organizational subscription provides access to your entire company. Order single-user subscriptions for each individual instead. Each single-user subscription is $29.95 annually.

Q: Where do I send Purchase Orders?

A: First register your organization to receive an Unabridged account number and order form. If you want a PO number on the invoice, fax us the PO with reference to your Unabridged account number: (413) 731-5979, ATTN: MWU Sales.

More Questions? Contact Us.

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